Company Expansion

LiTong Expands Global Distribution Network to Enhance Customer Service

Strategic infrastructure investments enable faster delivery times and improved support across key markets

LC
LiTong Communications
📅 January 18, 2025
⏱️ 4 min read
🏷️ Company News
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Strategic Expansion Initiative

Investing in infrastructure to support global growth

LiTong Power, a leading authorized distributor of MORNSUN power conversion solutions, today announced a significant expansion of its global distribution network. The comprehensive initiative includes new warehouse facilities, enhanced logistics capabilities, and expanded regional support centers designed to better serve customers worldwide.

This strategic investment reinforces LiTong's commitment to providing exceptional customer service while supporting the growing global demand for high-quality power electronics solutions. The expansion will reduce delivery times, increase inventory availability, and enhance technical support capabilities across key markets.

Our customers deserve the best possible service, and this expansion directly supports that commitment. By bringing inventory and expertise closer to our customers, we're not just improving logistics – we're strengthening partnerships.

— David Chen, CEO, LiTong Power

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Service Improvements

Measurable benefits for customer experience

50% Faster Delivery Times
300% Inventory Increase
24/7 Regional Support
98% Stock Availability Target
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New Global Facilities

Strategic locations across key markets

Distribution Centers

  • Americas Hub (Dallas, TX): 50,000 sq ft facility serving North and South American markets
  • European Center (Frankfurt, Germany): 40,000 sq ft facility covering EMEA region
  • Asia-Pacific Hub (Singapore): 35,000 sq ft facility supporting APAC markets
  • UK Distribution Center (Manchester): 25,000 sq ft facility for dedicated UK/Ireland service

Advanced Capabilities

  • Automated Systems: Real-time inventory tracking and predictive restocking
  • Climate Control: Optimal storage conditions for sensitive components
  • Same-Day Processing: Orders received by 3 PM ship same day
  • Quality Labs: On-site testing and validation capabilities
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Customer Benefits

Direct improvements to service experience

Reduced Lead Times

The expanded network significantly reduces shipping distances and transit times. Customers in major metropolitan areas can now expect next-day delivery for in-stock items, while remote locations will see delivery times reduced by 2-3 days on average.

Enhanced Technical Support

Each regional hub includes dedicated Field Application Engineers (FAEs) providing local language support and timezone-appropriate service. This ensures customers receive expert technical assistance when and where they need it most.

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